Original article on LinkedIn
Created on 2025-05-02 10:08
Published on 2025-05-02 11:17
In light of the recent cyber attacks affecting major retailers like M&S, Harrods and the Co-op, it's clear that no organisation is immune. Schools, trusts and other educational institutions may not hold shareholder value, but they do hold something even more critical: the personal data of young people, staff, and families, and the operational continuity of essential public services. We often look to complex solutions, but now is the time to return to core principles. These four pillars form the foundation of a safer, more manageable IT environment:
Start by limiting the range of software and platforms in use. While choice may appear to support flexibility, it usually comes at the cost of increased risk and management overhead. The more diverse your digital estate, the greater the surface area for potential threats. Device management must follow suit. All end-user devices should be enrolled in a central management system capable of enforcing updates, applying security policies and providing audit trails.
adopt a single sign-on (SSO) and multi-factor authentication (MFA) approach and secure and unify access across systems
define approved hardware models to streamline support and spares
set baseline configurations for all devices (e.g. browser choice, antivirus, drive encryption)
Complexity is the enemy of security. Automating repetitive tasks not only removes human error but also frees up time and resources for your team to focus on higher-value activities. Where appropriate, delegate roles and responsibilities. Better still, outsource services that can be more reliably and securely delivered by specialists. This is not about relinquishing control but about making smarter use of capacity and expertise.
You can also:
use cloud-native tools where possible to reduce reliance on local infrastructure
implement centralised logging and alerting to reduce the time to detect issues
maintain a clear systems map showing ownership, integrations and dependencies
Consistency means predictable, dependable systems for everyone – pupils, teachers, admin staff and leadership. It supports faster onboarding and offboarding, ensures that users encounter the same interfaces and processes across the board, and reduces the need for extensive training or troubleshooting.
To reinforce this:
establish a digital onboarding process for new users with templated setups
align user experience across departments (e.g. primary and secondary phases in a MAT)
schedule regular maintenance windows and communicate them clearly
By aligning your systems with these principles, you naturally move towards meeting both statutory and advisory obligations – whether that be DfE digital standards, data protection legislation or cyber security frameworks such as Cyber Essentials. A standardised, simplified and consistent digital environment reduces your overall security footprint. This makes it harder for an attacker to find a way in, and easier for your organisation to recover if the worst does happen. With clearly defined processes and robust systems, your recovery time objectives (RTO) and recovery point objectives (RPO) will be far more achievable.
Strengthen your compliance further by:
carrying out annual audits against DfE digital and cyber standards
implementing and testing critical-incident or cyber-incident response plans including backups
enforcing role-based access control (RBAC) across all core systems
applying the rule of least privilege so that users only have access to what they need to perform their role
ensuring third-party providers meet the same compliance requirements as your organisation
You won't prevent every cyber attack. But you can build environments that are less attractive to attackers, more resilient to threats, and easier to manage when things go wrong. If you’re a headteacher, business manager, IT lead or MAT CIO, now is the time to revisit the basics. They may not be exciting, but they’re effective. And with the stakes higher than ever, that’s what matters.