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Home > Apprenticeship Insights > Knowledge

S13: Research and Interpret Information to Inform Decision-Making

Assessment Method: Professional Discussion underpinned by a portfolio


Plain-English Explanation

S13 is about finding reliable information, understanding it, and using it to make informed decisions or recommendations. This includes using trusted sources, checking accuracy, and presenting findings clearly.


Examples of How Apprentices Demonstrate This at Work

  • Using advanced search techniques to find up-to-date technical guidance

  • Comparing multiple sources to confirm accuracy before advising a colleague

  • Creating a short report or summary to support a decision (e.g., choosing a new tool)

  • Using Power Automate to collect RSS feeds from trusted sources for regular updates

  • Applying mailbox rules to organize research-related emails and alerts


Common Gaps and Misconceptions

  • Believing the first search result is always the best or most accurate

  • Ignoring the publication date and using outdated information

  • Not checking the credibility of sources (e.g., blogs vs official documentation)

  • Failing to present findings in a clear, actionable way


Links to Resources and Tools

  • NCSC: Safe Internet Browsing

  • Microsoft Learn: Research and Analysis Skills

  • Intro to Power Automate for RSS Feeds

  • How to Create Outlook Mailbox Rules

  • Podcast: How to Find Reliable Information Online (Insert your podcast link here)


Why It Matters

  • Ensures decisions are based on accurate and reliable information

  • Reduces risk of errors and poor recommendations

  • Builds trust in your advice and actions


Portfolio Evidence Ideas

  • Screenshots of:

    • A search using advanced filters

    • A Power Automate RSS feed flow for trusted updates

    • Mailbox rules for managing research alerts

  • A short write-up explaining how your research informed a decision or recommendation


EPA-Style Questions

  • How do you ensure the information you find is reliable?

  • Can you give an example of when your research influenced a decision?

  • Why is it important to check the credibility and date of information?


Embedded Topics

  • Equality & Diversity: Ensuring information sources are inclusive and unbiased

  • Sustainability: Using digital research instead of printed materials

  • British Values: Promoting integrity and responsibility in information sharing


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